The Wellington Agency Blog

Qualities to Look for in a Housekeeper


Hiring a housekeeper to come into your home and interact with your loved ones in the process is not a light decision to make. This is probably why finding a good housekeeper can be a hard task, especially if you do not know what you should be looking for. The good news is that there are common, good qualities in the best housekeepers that you should look for in your search for the perfect high quality person. Some of these qualities include:

1) Their reputation matters a lot

While the past of the person you hire may not necessarily impact on their behavior in the future, the domestic staff that you hire should have a good, solid reputation. This reputation will be a very good indicator as to their professionalism and past good behavior. It is the closest indicator to their effectiveness and efficiency in discharging the duties that you have assigned them. It would not be wise to hire someone with a poor reputation, as this could be putting your home at some kind of risk.

2) Cost of services

Another important quality to consider when looking for a housekeeper is the amount of money that you will have to spend in order to enjoy their services. If you find out that you are paying too little for their time and effort, then you should not rejoice as this might be a marker of substandard and poor quality services. It could also be a trap to lure you into allowing unscrupulous men and women into your home. At the same time, you should not pay exorbitant fees as this will simply be losing a lot of your hard earned money for no good reason. But we all also know that we get what we pay for, and if you can afford quality than you should have it. The right amount of money to pay as fees for anyone you are looking for to help you clean and tidy up the home has to be balanced.

3) Professionalism

Ideally speaking, it would be prudent to only hire housekeepers who work with a domestic staffing agency. This is because such people have gone through the required training for domestic staff and are thus going to be responsible and up to the task, no matter the environment. It would also give you peace of mind as the domestic staffing agency will have done a thorough background on their members and employees before deploying them to the field. After-all the agency's reputation is at stake as well.

4) Flexibility

One of the other key qualities that you should look for in every housekeeper is the ability to be flexible. The person who will eventually be singled out should be able to adjust their schedule and even their work habits so that they can run in tandem with yours. It would not do to work with someone who cannot be available when you need them the most, no matter how good they are at getting work done; nor does it feel good to have workers in your home that are not willing to do things as you like them done. Flexibility will also allow you to meet emergencies and other unforeseen circumstances without worrying about the state of things at home. It is therefore a valuable quality to possess.

The Job of Raising Children


One of the hardest and most challenging jobs any human being can get in this world is raising another human being and molding their character so that they can stand on their own two feet in the future. Some people may hire domestic help to assist them in all the chores and duties involved in managing a home and their children. However, the job of raising children is the sole duty of the parents of the children, a duty that should not be taken lightly or frivolously. Always hire only the best most qualified people to help with the raising of your children. The following are some of the tips that will help you in raising your children:

1) Play with them

One of the best ways in which you can raise your children to be all rounded adults is to play with them and joke with them as much as possible. This will enable them to become creative, which is essential for anyone who wants to be successful in this modern age. Playing with your children also creates a happy atmosphere in which their character traits can be developed and honed to near perfection. Once the nanny has finished cleaning them up, take some time to engage them in conversation, playful banter and joking that will uplift their mood as well as yours.

2) Be positive around your children

While no one can deny that life has its different twists and turns, it would not be wise to show any negative emotions when you are around your children. This also means that you should never handle them roughly, as these two acts may have profound effects on their character development, leading to the development of psychotic and sociopath tendencies that you would not like to see in your own flesh and blood. Do not allow any housekeepers or nannies that do not have a positive attitude about life to take care of your kids, as this may be transferred from the domestic caregiver to the children, leading to disastrous consequences.

3) Foster good character traits in your children

You will also have the heavy responsibility of teaching your children how to be kind and compassionate with those around them. While this might be difficult in the beginning, you should not give up as it is crucial for your kids to learn how to share and be kind with other human beings. It is the only way they will be able to survive in the harsh world, as no man can be an island on their own.

4) Show your children the value of hard work

It is also the duty and responsibility of the parent to show and instill in their children a hard work ethic. This can be done in many ways, though many households tend to do this by giving each child a chore to work on every single day. Sometimes it might be prudent to let the children do some extra work or chores in and out of the house, when domestic helpers have a day off, as this will be beneficial to building their characters.

All in all, using domestic helpers to aid in the raising of your children can and should be a positive experience for both you and your children. When it comes time to seek out and hire a nanny, governess, or babysitter, let The Wellington Agency give you a helping hand.

Getting Off to a Good Start With Your New Domestic Staff Member

When you hire a live-in or live-out Housekeeper, Personal Chef, Estate Manager, or other domestic helper, it is obvious that you would like to get excellent service from that person. Although pre-screening and hiring the most qualified and capable staff will go a long way towards reaching that goal, it is important to note that the quality of work your Domestic Staff will deliver will also depend to a greater or lesser extent on how you deal with them. Therefore, as an employer, there are a number of things you can do to help insure that your domestic helpers will consistently deliver the best service to you and your family.

First and foremost, when you hire a live-in Housekeeper or other domestic helper, it's important to ensure you provide the staff with good working conditions, fair treatment, and rates that have been agreed upon. Also provide the necessary tools and equipment that will help the staff perform the duties expected of them with some degree of ease and comfort. Fair treatment goes a long way towards creating an atmosphere where it can be returned in good service.

Before assigning duties to your Estate Manager or other staff, you need to make your expectations clear. A comprehensive contract, like the one provided by The Wellington Agency, indicating the person's salary and benefits, duties, time off, etc. comes in handy to help set expectations. You should set out the other objectives that you would like the staff to meet and assess the staff's potential to do as expected.

All your domestic staff should have comprehensive medical checkups before starting work. Even after hiring them, the staff should go for regular medical checkup to ensure their good health and that of your entire family. The medical checkups should be carried out by reputable specialists and in reputable health facilities.

Looking over receipts of purchases that your domestic helper has made for you is not a sign of mistrust. As the old Russian proverb goes, and as Ex-president Ronald Regan so eloquently put it, "Trust but verify." You should also familiarize yourself with the market prices for items that you entrust your staff to purchase, and remember to monitor the accounts from time to time as well. This will help you to establish the degree of trustworthiness of your staff and ensure transparency and accountability.

You should treat your domestic staff professionally. We advise that you avoid involving yourself too much into their family issues or with becoming too close to staff members too quickly. Giving the relationship time and space to develop in will enhance the due respect between you and the staff. Give your live-in Housekeeper clear boundaries and state clearly the kind of conduct that you would like out of your people. Consider creating a code of conduct for the staff if you find it necessary.

Do not take anything for granted. It is best in the beginning not to assume that your domestic staff knows exactly what you want or mean. Even experienced staff may have a different way of doing things than what you are used to. Some domestics, especially if English is not their first language, may answer yes just to please you. It's a cultural thing that can sometimes lead to misunderstandings. Therefore, whether it is your live-in Private Chef, Estate Manager or any other domestic helper, on staff you need to be very clear when giving instructions. Sometimes it's even a good idea to physically show them by example exactly what you mean when explaining a task for the first time.

We hope this article helps get you off to a good start with your new domestic helper. You can always contact The Wellington Agency directly should you have any questions or concerns about the best ways to communicate with your household staff.

Keeping a Beautiful Home or Estate


For most people, owning a beautiful home or estate is one of the greatest achievements that a human being can accomplish in a lifetime. It is no wonder then that most dreams in many countries all over the world have to do with owning a house in the suburbs with a white picket fence and a comfortable amount of space. What many people do not realize is that taking care of a home is not as easy as it may look. There are numerous things that need to be done every single day just so as to maintain the aesthetic quality of the house that keep people awed by the house and the occupants living in it.

For many homeowners, maintaining a standard of cleanliness throughout the day every single day of the week can be a tall order to fulfill. This is mostly due to the fact that many of these home owners have work or other important things to attend to do during the week, This often leaves them unable to meet all the needs and wants of a properly kept and beautiful home. The good news is that even when the owners of the home are busy with other things, a home can and should be taken care of by someone.

This leads us to the emergence of the maid, the live in housekeeper and many other servants that have become available to help meet the need. These are people who are trained and skilled in the art of keeping the house neat and beautiful at all times. These are the people who will pick up the slack when you suddenly find yourself overwhelmed with work issues and cannot find the time to properly clean the home and put things in order.

In most instances, people find that going to a domestic staffing agency in order to find the housekeeper of their choice is a smart choice. It is important to note that the maid you choose to help you take care of your house will have a lot of influence on your peace of mind and ability to focus on other things that matter. As such, hiring the wrong housekeeper can really put you in between a rock and a hard place.

This means that you should take the reputation and history of the domestic staffing agency that you choose to help you very seriously. Only deal with companies that are known for delivering good servants and maids who will not give their employers a hard time.

At The Wellington Agency we're always happy to answer questions and provide testimonial and references from satisfied clients. We also have one of the best guarantees in the industry. Give us a call when you're ready to discuss your needs for domestic staff. We're here to help you make the best selection and choices in staffing for your home and family.

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